MegaRush Privacy Policy

At MegaRush Casino, we are committed to protecting your personal data and respecting your privacy while you enjoy our games and services. This Privacy Policy explains how we collect, use, store and protect your information when you visit megarush.com, register a MegaRush account, or use our platform. By creating a MegaRush casino login, you agree to the practices described below. Our platform is operated by ML Entertainment Casino Limited and ML Entertainment Gaming Limited, both licensed under the Malta Gaming Authority (MGA/CRP/591/2018-01 and -02), with our registered office at Central Business Centre, Room 1 Level 1, Suite 2, Triq L-Imdina, Zebbug ZBG 9015, Malta.

Information We Collect

We collect personal data at various stages of your relationship with us, starting the moment you complete the mega rush register process. The categories of information we gather include:

• Identity data such as your full name, date of birth, gender and government-issued identification for verification purposes
• Contact data including your email address, phone number and residential address
• Financial data connected to your megarush deposit and megarush withdrawal transactions, including payment method details
• Technical data such as your IP address, browser type, device information and login timestamps whenever you use your megarush login or mega rush login credentials
• Gameplay data covering your activity on megarush slots, our megarush live casino tables and other games
• Marketing preferences, including whether you have opted in to receive information about a megarush bonus, megarush free spins, or a megarush promo code

How We Use Your Information

We use the data we collect to operate MegaRush Casino responsibly and to comply with our regulatory obligations under Maltese law. Specifically, we use your information to:

• Verify your identity and age, ensuring you meet the minimum age requirement of 18 or higher where local law requires
• Process deposits and withdrawals, including managing eligibility for any megarush no deposit bonus or mega rush no deposit bonus offer
• Detect and prevent fraud, money laundering and any activity connected to a restricted jurisdiction
• Communicate with you regarding your account, transactions, and customer support enquiries submitted via live chat or email
• Send you promotional materials about a megarush bonus code, mega rush bonus code, or Mega Club invitations, where you have consented to marketing communications
• Improve our website, our megarush app functionality, and the overall user experience across desktop and mobile browsers

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise you when you return to megarush.com, remember your preferences, and analyse how our platform is used. Cookies help us keep your session active after you complete your mega rush casino login and allow us to tailor promotional content, such as details about our welcome packages, to your interests. You can adjust your browser settings to refuse cookies, though doing so may limit certain features of our services.

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Payment providers such as Visa, MasterCard, iDebit, InstaDebit, MuchBetter, EcoPayz, Jeton and Interac, in order to process your megarush deposit and withdrawal requests
• Regulatory bodies, including the Malta Gaming Authority, to satisfy our licensing obligations
• Our approved dispute resolution provider, CasinoReviews.com, should a complaint require independent review
• Fraud prevention and identity verification services engaged to confirm your eligibility to play
• Game providers such as NetEnt, Pragmatic Play, Evolution and other studios featured in our library, where necessary to verify significant wins

Data Security

We maintain robust technical and organisational measures to protect your personal and financial information from unauthorised access, alteration or disclosure. Customer funds are held separately from company operating funds, though we cannot provide an absolute guarantee of repayment in the event of insolvency. We continually review our security protocols to keep pace with evolving industry standards and to safeguard every interaction on our platform, including transactions made through our megarush casino app.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with anti-money laundering regulations, resolve disputes, and enforce our agreements. Complaints relating to your account must concern incidents within the last 12 months; we acknowledge complaints within 48 hours, respond within 5 working days, and aim to resolve matters within 8 weeks.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to our legal and regulatory retention obligations
• Withdraw consent to marketing communications at any time
• Object to certain processing activities or request a restriction on how we use your data

To exercise any of these rights, you can contact our support team at support@megarush.com. Mega Club members with account-specific queries may reach us at accounts@megarush.com.

Restricted Jurisdictions

Our services are not available to residents of numerous jurisdictions where online gambling is prohibited or restricted, as detailed in our Terms and Conditions. If we discover that an account has been opened or used from a restricted location, we reserve the right to close the account immediately, confiscate winnings and bonus funds, and return any remaining deposit balance upon request, less applicable processing charges.

Third-Party Links

Our website may contain links to third-party sites, including payment processors and responsible gambling organisations such as BeGambleAware and GamCare. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies separately.

Children's Privacy

We do not knowingly collect data from individuals under the age of 18, or the higher minimum age required by local law. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such data and close any associated account.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of your megarush account, including logging in through your megarush casino login, constitutes acceptance of any revisions.

Contact Us

If you have questions about how we handle your personal data, please contact our support team via live chat, available 24/7, or by emailing support@megarush.com. We are here to assist you with any privacy-related enquiries regarding your MegaRush Casino account.